Quality Policy Statement

At AMINDO, we are dedicated to delivering exceptional quality in every aspect of our business. Our commitment to quality excellence is driven by the following principles and values.

Customer Focus

We commit to understanding our customers’ needs and expectations, striving to exceed them in every product and service we offer. Our goal is to build lasting relationships based on trust, value, and performance.

Leadership

Our management team leads by example, fostering a culture of integrity, ethical behaviour, and a commitment to quality. We ensure that our quality objectives are set, communicated, and understood at all levels of the organization.

Engagement of People

We recognize that our employees are the heart of our quality. We are committed to their ongoing training, development, and involvement. By empowering our team, we foster a culture of innovation, collaboration, and continuous improvement.

Process Approach

We understand that a well-defined process results in consistent and predictable outcomes. Our operations are designed to add value, increase efficiency, and ensure quality at every step of our processes.

Improvement

Continuous improvement is the cornerstone of our quality policy. We are committed to regularly reviewing and enhancing our processes, products, and services to meet and exceed the evolving needs of our customers and the industry standards.

Evidence-Based Decision Making

Our decisions are based on the analysis of data and information. This approach ensures that we are objective, focusing on what truly matters for quality enhancement.

Relationship Management

We value our relationships with our partners, suppliers, and associates. We work closely with them to improve our processes and services continually.

Commitment to Compliance

AMINDO PACKAGING INDUSTRIES SDN BHD is fully committed to complying with all applicable legal requirements, industry standards, and ISO 9001:2015 requirements. We are dedicated to maintaining a robust quality management system that supports our quality policy and objectives.